Shipping policy

Shipping Policy Welcome to Morri Site! We are fully committed to operating a secure, dependable, and highly efficient product delivery system for our international shoppers. To ensure you have an explicit understanding of our transport timetables and protocols, please read our official Shipping Policy set out below: 1. Logistics Preparation & Sorting Window * All incoming purchases enter our operational queue for quality control, item configuration, and robust export wrapping within 1 to 3 business days (excluding national holidays and weekends) before being released to carriers. * You will be updated immediately via an automated electronic notification the moment your parcel leaves our packing depots. During peak promotional campaigns, sudden supply chain interruptions, or festive seasons, processing times may experience minor extensions. If an extraordinary event delays your shipment's release, our support branch will contact you directly via email at syherj@hotmail.com. 2. Global Transit Alliances & Delivery Windows We collaborate with elite international freight alliances to facilitate seamless worldwide delivery. Standard transportation timeframes (calculated from the day the package departs our hub) typically fall within the following brackets: * Primary Regions (including US, UK, Canada, Australia): Estimated 7 - 15 business days. * Remaining Global Locations (Rest of World): Estimated 10 - 20 business days. Note: Final delivery dates remain estimates and cannot be perfectly guaranteed due to localized customs screening queues, destination postal efficiency, or severe global weather conditions. 3. Complete Absence of Delivery Fees To maintain a completely straightforward and surprise-free checkout experience, we utilize a flat logistics structure: * Free Standard Shipping: We proudly provide complimentary standard shipping on all global orders, with no minimum purchase thresholds or restrictions. 4. Consignment Tracing Infrastructure * As soon as your order has been dispatched, an individual tracking reference number paired with a direct digital lookup link will be forwarded to your registered email address. * Please allow the international logistics databases 24 to 48 hours to synchronize transit data and reflect active tracking movements online. 5. International Customs Charges & Border Fees * Morri Site assumes no legal, fiscal, or administrative liability for customs clearance holds, border tariffs, or entry processing fees applied by your home country. * Any external financial obligations incurred upon the cargo's arrival (including import VAT, customs fees, or local duties) are the exclusive liability of the importer (the customer). We highly encourage checking your local import thresholds before purchasing. 6. Missing Deliveries & Broken Arrivals * In the rare event that a package is officially confirmed lost by the logistics network, or reaches you with significant physical damage, please reach out to our service line right away at syherj@hotmail.com. * We kindly request that you preserve all original shipping materials and take high-resolution photos demonstrating the damaged cargo. Share these along with your order confirmation number via email so we can instantly coordinate a replacement dispatch or issue a full refund.